These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Kafa Coffee, accessible athttps://www.kafa.coffee/. Jawdat Al Bon Companyowns and operates this website.
These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Intellectual Property
Unless otherwise stated, Jawdat Al Bon Company and/or its licensors own all intellectual property rights and materials on this website.
Unless otherwise stated, Jawdat Al Bon Company and/or its licensors own all intellectual property rights and materials on this website.
- The content of the pages of this website is for your general information and use only as it is subject to change without notice.
- This website uses cookies to monitor your browsing preferences. If you allow the use of cookies, personal information may be stored by us for use by third parties.
To initiate a return, contact us via the following channels:
- Phone +966 53 949 0499
- E-mail kafa@marabih.com
Warranty refunds, exchanges and repairs require original proof of purchase.
One of our customer service representatives will contact you to confirm the return request, after completing the process of inspecting the product to ensure that it is free of defects.
The refund process begins once the returned product is agreed to match the terms of the return, and the refund is made within 14 days depending on the payment method used.
The products are delivered using companies specialized in delivering orders within the kingdom of Saudi Arabia within a period not exceeding five working days, without calculating holidays and vacations, according to the policies of the shipping companies.
In the event that the order reaches the address specified by you and it is not possible to receive it, please contact customer service and set another date for the delivery of the order. The demand.
KAFA Coffee disclaims any responsibility for any order that has not been delivered within 30 days from the date of the order.
We are also pleased to inform you that the official working days are from Sunday to Thursday, and that delivery is not available on Fridays, holidays and public holidays.
Information Collected and Retained by KAFA
The KAFA team extends a warm welcome and sincerely thanks you for placing your trust in us. Recognizing the importance of safeguarding your rights, we are fully committed to protecting your personal information in line with the privacy policy and data confidentiality standards implemented at KAFA. We ensure compliance with Saudi regulations, particularly Article 6 of the E-Commerce Law, to uphold your privacy and security.
KAFA collects only necessary personal information, including:
- Name, contact details (email, phone number)
- Order-related information (address, shipping details)
- Sensitive information (e.g., national ID, financial details)
- Order-related information (address, shipping details
- We retain your personal data for up to 12 months after your last transaction. If there is no activity within this period, your data will be securely and permanently deleted.
Information Sharing
KAFA keeps your data confidential and does not share it with third parties except in these cases:
- To comply with Saudi legal or regulatory requirements.
